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What happens when we're wrong? Factchequeado’s correction policy
At Factchequeado, we believe that the spotlight should be on everyone, including ourselves and our work. That is why we are committed to being transparent when correcting our own mistakes, and pointing it out in Factchequeado.com and our social media.
Corrections
Article corrections can be needed because of updates in the content, to clarify some information, due to a change in events or mistakes spotted by the team at Factchequeado, the community or any of the protagonists of the article.
If the mistake affects the meaning of the verification, the word “CORRECTION” will be on the headline when rectifying. The information that was changed will be in the same post with the wrong content, and we will highlight the change. If the content has been posted on social media, it will be rectified in each individual platform, with the word “CORRECTION” and deleting the link to the wrong post, but leaving the original post on record to show the change.
Modifications & Additions
Sometimes, we add information to an article, change something or specify a phrase that we think is not very clear. We can also update the information from an official source if they do it, or explain the words of an expert that feels like we haven't captured their comments correctly.
We use an asterisk* to highlight any of these changes, and explain at the end of the article what has changed, why and when.
If we change the headline, we put an asterisk next to the headline itself.
We also add as updates any information or important data that we may have missed, by mistake, the first time. We also put an asterisk next to it.
Typographic, orthographic, grammatical or punctuation changes can be modified without us highlighting the change, as long as they don’t affect the overall understanding of the information.
Help us find our mistakes
At Factchequeado, we think that collaboration is key to win the battle against misinformation. If you think that something we’ve debunked is not correct, contact us on social media or send an email to our CEO Laura Zommer to [email protected].
Any public piece of data or document sent that is verifiable will be taken into consideration to analyze if there was a mistake, and rectify the published content if so.
We always listen and read all points of view very carefully, but it’s important to mention that Factchequeado is an independent media outlet that follows the methodology explained here, and the editorial criteria of its writing team. That is why requests for corrections can't be an attempt to guide or censor information that has been published. In those cases, the Factchequeado team will analyze all arguments presented by the person requesting corrections, and will verify how to do it with the rest of the content, i.e., verifiable data and facts that can be accessed publicly, or made accessible, and whose authenticity is confirmed.
